kx8 com Privacy Policy –
Your Data, Our Responsibility

Kx8 com takes your privacy extremely seriously. This Privacy Policy explains how kx8 com collects your personal data, how that data is used, who it may be shared with, and what measures we take to keep your information secure.

This policy applies to all our services, including the kx8 com website, mobile browser version, and customer support channels. Third-party payment gateways or game providers may have their own privacy policies applicable to their respective services.

This Privacy Policy is part of our Terms & Conditions and Responsible Gaming Policymust be read in conjunction with. Together, these three documents constitute the entire agreement between you and kx8 com.

Kx8 com collects your information in several ways. Full details are outlined below:

What You Provide Directly:

• At registration: full name, mobile number, email address, and date of birth.
• For identity verification: National ID or passport number.
• Payment details: bKash/Nagad/Rocket number, bank account information.
• Information provided when contacting customer support.

Automatically Collected Information:

• IP address, browser type, and device information.
• Your activity on kx8 com (game history, betting records).
• Login time and logout time.
• Cookies and similar tracking technologies.

Kx8 com uses your data only for specific, transparent, and lawful purposes. We never use your information beyond what is strictly necessary.

• Service Delivery: Account management, gaming services, and payment processing.
• Security Assurance: Fraud detection and anti-money laundering.
• Compliance with Legal Obligations: Regulatory authority reports and audits.
• Customer Support: Troubleshooting and providing support.
• Service Improvement: Analyzing and improving the user experience.
• Promotional Communications: Bonuses and offers are communicated only with your consent.
• Responsible Gaming: Identifying problematic gaming patterns and offering assistance.

Kx8 com does not sell or rent your personal data to third parties. However, information may be shared in the following specific circumstances:

• Payment Provider: To process transactions via bKash, Nagad, Rocket, and similar services.
• Game Provider: Only the minimum data necessary to operate specific games.
• Law Enforcement Agencies: By court order or valid legal process.
• Regulatory Authority: With relevant authorities to comply with licensing requirements.
• Fraud Prevention Services: With specialized firms for security verification.

Whenever information is shared with third parties, they are bound by strict confidentiality agreements and may only use that data for the specified purpose.

Cookies are small text files stored in your browser. kx8 com uses cookies to enhance your experience and ensure the platform functions properly.

You can manage cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some kx8 com features.

Kx8 com employs industry-leading technology to protect your data. Our security layers include:

• 256-bit TLS/SSL Encryption: All data transmission is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Encrypted Databases: Stored data is kept in encrypted form.
• Regular Security Audits: Periodically audited by independent third-party experts.
• Restricted Access: Only authorized personnel have access to the information they need.

Kx8 com does not store data beyond what is needed. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Financial Transaction Records: 7 years as required by legal obligation.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years (for responsible gaming analysis).
• Support Conversations: 2 years.
• Cookie Data: From browser session up to 1 year.

Once the retention period ends, kx8 com securely deletes or anonymizes your data. You may also request deletion of your data at any time before the period expires.

You have the following rights regarding your personal data at kx8 com:

If a minor has created an account using false information and we become aware of it, that account will be immediately closed and all collected data will be securely deleted.

If a parent or guardian believes their child has created an account on kx8 com, please contact our customer support immediately. We will take prompt action.

Kx8 com is an international platform. Your data may be stored or processed on servers outside Bangladesh. All such transfers ensure:

• The recipient country maintains adequate data protection laws.
• Strict agreements are maintained with all third-party server providers.
• Data in transit is always encrypted.

Kx8 com may update this Privacy Policy when required. In the event of significant changes:

• You will receive notice at your registered email address at least 14 days in advance.
• A summary of changes will be published on the website.
• For major changes, your fresh consent may be required.

Continued use of kx8 com after any changes takes effect will be considered acceptance of the updated policy.

For any questions, complaints, or rights-related requests regarding the Privacy Policy, please contact our Data Protection Team.